Return Policy

Last Updated:

Return Eligibility

You may return products within 14 days of delivery, provided the items are unused, in original packaging, and in the same condition as received.

Return Process

To initiate a return:

1. Contact us via email or phone to request a return authorization
2. Receive return instructions and authorization number
3. Package the item securely in its original packaging
4. Ship the item to the address provided
5. Wait for confirmation of receipt and processing

Refund Processing

Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for purchase.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Non-Returnable Items

The following items are not eligible for return:

• Custom or personalized products
• Items damaged due to misuse or improper installation
• Products returned after the 14-day return period
• Items without original packaging or documentation

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for replacement or refund at no additional cost to you.

Exchanges

We currently do not offer direct exchanges. To exchange an item, please return the original item and place a new order for the desired product.

Contact for Returns

For return inquiries or to initiate a return, please contact us using the information provided on our contact page. Include your order number and reason for return.